At eCSeptionOL® LLC, we are committed to ensuring digital accessibility for all users, including those with disabilities. We strive to continually improve the user experience on our websites getquelle.com and getquelle.myshopify.com (collectively referred to as the “Website”) and apply relevant accessibility standards to provide a seamless and accessible experience for everyone.
Our Commitment
- Inclusivity: We believe that everyone should have equal access to information and functionality, regardless of ability.
- Continuous Improvement: We are dedicated to identifying and removing accessibility barriers on our Website.
Accessibility Standards While we have not yet fully aligned with specific accessibility standards like the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, we recognize their importance and are working towards adopting these guidelines to enhance the accessibility of our Website.
Accessibility Features Our current accessibility features include:
- Alternative Text for Images: We provide alternative text descriptions for meaningful images to assist users who utilize screen readers.
- Readable Fonts: We use clear and legible fonts to improve readability for all users.
- Consistent Navigation: Our Website has a consistent navigation structure to make it easier for users to find information.
Ongoing Efforts We are actively working to improve the accessibility of our Website:
- Future Enhancements: We plan to implement additional accessibility features, such as keyboard navigation support and adjustable text sizes.
- Staff Training: Our team is receiving training on web accessibility to better understand and address accessibility issues.
- Regular Audits: We conduct regular audits to identify and fix accessibility barriers.
Third-Party Content Our Website may include third-party content or links to external websites. While we cannot control the accessibility of third-party content, we encourage providers to offer content that is accessible and user-friendly.
Feedback Mechanism We welcome your feedback on the accessibility of our Website:
- Response Time: We aim to respond to accessibility feedback within 5 business days.
- Assistance: Our customer service team is available Monday through Friday, 9 AM – 5 PM EST, to assist you with any issues.
Accessibility for Users with Disabilities
- Assistive Technologies: Our Website is compatible with common assistive technologies and web browsers.
- Alternative Formats: Upon request, we can provide information and materials in alternative formats.
Compliance with Laws and Regulations We are committed to complying with all applicable accessibility laws and regulations, including:
- Americans with Disabilities Act (ADA): We strive to adhere to the principles of the ADA to make our Website accessible to individuals with disabilities.
- Section 508 of the Rehabilitation Act: We are working towards compliance with Section 508 standards to ensure accessibility for federal employees and members of the public.
Hosting Platforms Our Website is hosted on:
- Shopify: For getquelle.myshopify.com, we utilize Shopify’s built-in accessibility features and are working to enhance them with additional customizations.
- WordPress: For getquelle.com, we use WordPress and are implementing accessibility plugins and themes to improve user experience.
Updates to This Accessibility Statement
- Review Period: We review and update our Accessibility Statement annually or semi-annually to reflect changes and improvements.
- Last Updated: The date at the top of this statement indicates when it was last revised.
- Your Responsibility: We encourage users to review this statement periodically for the latest information on our accessibility efforts.
Additional Resources
- Privacy Policy: For information on how we collect and use personal data, please review our Privacy Policy.
- Terms and Conditions: Please read our Terms and Conditions for the use of our Website and services.
